Hold Your Horses

For most current shipping updates, see Full Shipping Policy

For U.S.: Sticker orders $15.00 or less (before taxes), FREE shipping via USPS without tracking. If you'd like to add tracking for extra peace of mind, it's $2 at checkout. Please note, I can't be responsible for any lost packages if tracking isn't selected. Orders over $15.00 include free tracking.

For International Orders: $12.00 or less (before taxes), $3.00 shipping via USPS without tracking or $7 for tracking. Please note, I can't be responsible for any lost packages if tracking isn't selected. 

Returns
If a product(s) is damaged upon arrival, please contact me @katiesusanart@gmail.com within 2 days of receipt. Include in your Name, Order number, Item(s) damaged, Best form of contact and Pictures of damage to shipment container and/or item(s) damaged.

I will do my best to remedy the item(s).

If an item has to be returned, customer is responsible for return shipping costs. 

All prints are giclée fine art prints. Each print comes in an acid-free archival clear protective sleeve or covered with acid-free tissue paper. I highly recommend to keep your print in its protective packaging until it is framed, to avoid damage.

To avoid damaging the face of the print, make sure you handle prints with clean, dry hands or white cotton gloves.

It is recommended when handling larger prints, to use two hands, holding it by the corners or edges, to prevent it from bending or creasing.

Never try to clean your print with a damp cloth, water, solvents or wiping the printed area.

If you must clean your print, use a dry, clean, white lint-free cloth or a photographer’s lens-brush and very gently wipe off dust.