Dinosaur Limited-Edition Enamel Pin

For most current shipping updates, see Full Shipping Policy

Fulfillment

Processing and fulfillment of orders varies.

Stickers/collectibles/goods: 1-14 days

Art prints: 2-3 weeks

Original artwork: varies

Shipping

Once orders are fulfilled, shipping times vary depending on carrier.

Once shipping carrier scans in package, you can track estimated shipping time.

International Shipping 

I currently only ship to the US but hope to expand to international shipping soon!

Returns
If a product(s) is damaged upon arrival, please contact me @katiesusanart@gmail.com within 2 days of receipt. Include in your Name, Order number, Item(s) damaged, Best form of contact and Pictures of damage to shipment container and/or item(s) damaged.

I will do my best to remedy the item(s).

If an item has to be returned, customer is responsible for return shipping costs. 

Giclée prints should be cared for in the same way as an original piece of art with a few exceptions.

Make sure you handle prints with clean, dry hands or white cotton gloves, as skin oils can stain the paper.

Avoid using your hands to wipe off dust or touching the face of the print. Oil from hands could cause permanent damage to your print, such as smudge marks.

It is recommended when handling prints, to use two hands, holding it by the corners or edges, to prevent it from bending or creasing.

Your print will come in an acid-free archival clear protective sleeve or covered with acid-free tissue paper. I highly recommend to keep your print in its protective packaging until it is framed, to avoid damage.

Never try to clean your print with a damp cloth, water or solvents

If you must clean your print, use a dry, clean, white lint-free cloth or a photographer’s lens-brush and very gently wipe off dust.